Privacy Policy

This Web site is owned and operated by or on behalf of the American Red Cross, The Greater Cleveland Chapter. We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. This policy may be changed or updated from time to time.
If you have any questions about our Privacy Policy, you can contact us at:

American Red Cross
Greater Cleveland Chapter
3747 Euclid Ave.
Cleveland, Ohio 44115
or email us at info@redcross-cleveland.org

We are available to answer your questions or hear your concerns.

Our Policy

The American Red Cross may share financial donor mailing lists with other non-profits for a one-time use by the other non-profit. If you are a financial donor to the American Red Cross, you may request that we withhold your mailing information from any list exchanges with other non-profits.

Is Credit Card Information Secure?

We care about the safety and security of your transaction. We use high grade encryption, state-of-the-art firewalls and the https security protocol to process and store our financial transactions. These practices meet or exceed all industry standards for internet security. This makes it extremely difficult for anyone to intercept or use your credit card information for any purpose other than what you intended.

If you are still uncomfortable using our on-line services, all contributions and event registrations can be made by telephone (216-431-4878). For class registrations please call (216-431-3076).

Is My Personal Information Secure?

Yes. The same high grade encryption, state-of-the-art firewalls and https security protocols used for financial transactions on our site are used to transmit and store any personal information you share with us.

We Care About Doing It Right

In addition to maintaining privacy and security controls over information you share with us, the American Red Cross works to accurately process your contribution information. During business hours, staff are available to answer questions about your financial donation at 216-431-4878.

The American Red Cross employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems. And, independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site.

How Do We Use "Cookies"?

The American Red Cross, Greater Cleveland Chapter makes limited use of browser "cookies." A "cookie" is a small piece of information sent by a web server to your web browser that can later be read back from that browser. This is useful to the web server, allowing it to remember who you are. A cookie cannot be used to get data from your hard drive, get your email address or steal sensitive information about you. A cookie can be used to track where you travel over a particular site. This same site tracking can be done without using cookies however; the use of a cookie does make the tracking data more consistent.

Note to Parents on Our Privacy Policy

The American Red Cross welcomes children to learn more about our organization and, where appropriate, find opportunities to serve through American Red Cross training programs and volunteer activities. However, we encourage this to be done only with their parent's knowledge and supervision. For this reason, the American Red Cross follows the guidelines for interactive electronic media published by the Children's Advertising Review Unit of the Better Business Bureau.

Thank you for visiting our site. Please contact us should you have any questions about the operation of the site. Revised March 14, 2004